At Viange Beauty Store, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return under the following conditions:

Return Period

Returns must be requested within 2 days of receiving your order.

Eligibility for Returns

To qualify for a return:

• Item must be unused and in original condition.

• Product must remain sealed and unopened (for hygiene and safety reasons).

• Original packaging must be intact.

Non-Returnable Items

Due to health and safety standards, we cannot accept returns for:

• Opened or used beauty products

• Personal hygiene items once opened

• Products damaged due to misuse

Return Process

1. Contact us at info@viangebeautystore.com within 2 days.

2. Provide order details and the reason for the return.

3. Our team will guide you through the next steps.

Refund Processing

Approved refunds will be processed after inspection of returned items.

Shipping fees may not be refundable unless the product arrived damaged or incorrect.