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Return Policy
At Viange Beauty Store, your satisfaction is important. If you are not completely happy with your purchase, you may return your products within 2 days of receiving your order.
1. Return Eligibility
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Products must be unused, in their original packaging, and in the same condition as when you received them.
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Returns requested after 2 days of delivery cannot be accepted.
2. Return Process
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To initiate a return, contact us at info@viangebeautystore.com with your order number and reason for the return.
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Once approved, we will provide instructions for sending the item back.
3. Refunds
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Refunds will be issued only after the returned product is received and inspected.
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Refunds are processed via the original payment method within 5–7 business days.
4. Shipping Costs
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Customers are responsible for return shipping unless the product is defective or damaged during delivery.
5. Non-Returnable Items
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Opened, used, or damaged products are not eligible for return.
6. Contact
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For return inquiries, email us at info@viangebeautystore.com.
