[vc_row equal_height=”yes” css_animation=”none” css=”.vc_custom_1496926452255{margin-right: -50px !important;margin-left: -50px !important;}”][vc_column css=”.vc_custom_1496927710186{border-right-width: 1px !important;padding-top: 20px !important;padding-right: 50px !important;padding-bottom: 10px !important;padding-left: 50px !important;border-right-color: #e8e8e8 !important;border-right-style: solid !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” title=”FREQUENTLY ASKED QUESTIONS” woodmart_css_id=”6304c2f8e62ac” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MzA0YzJmOGU2MmFjIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGl0bGUiLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==”][woodmart_accordion title_font_family=”text” title_font_weight=”600″ opener_alignment=”right” woodmart_css_id=”61825698b13f0″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTgyNTY5OGIxM2YwIiwic2hvcnRjb2RlIjoid29vZG1hcnRfYWNjb3JkaW9uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”][woodmart_accordion_item title=”What are the terms and conditions?”]You can see the terms and conditions here on our site.[/woodmart_accordion_item][woodmart_accordion_item title=”How can I order?”]You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email.[/woodmart_accordion_item][woodmart_accordion_item title=”Can I cancel my order?”]If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us.[/woodmart_accordion_item][woodmart_accordion_item title=”Do you accept returns?”]Yes we accept returns . Please note that the product must be in good condition and within 7 days of purchase.[/woodmart_accordion_item][woodmart_accordion_item title=”Shipping time?”]Shipping time will be confirmed on the order confirmation document.[/woodmart_accordion_item][woodmart_accordion_item title=”Can I change my shipping address?”]Yes, you can easily change your shipping address on your account. You just need to login and click “my account” and “edit”.  You can also change the shipping address during the checkout process if you need. Just click “edit” below “shipping address”.[/woodmart_accordion_item][woodmart_accordion_item title=”Shipping Cost?”]Shipping costs are dependent on your location and weight of products on your order. Our online store shows the shipping fee and shipping cost automatically on the checkout.[/woodmart_accordion_item][woodmart_accordion_item title=”What should I do if the payment is not accepted?”]please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can’t make the payment, please contact info@viangeplus.com notify us about the problem. We can manage the order manually[/woodmart_accordion_item][woodmart_accordion_item title=”How can I get offer of bulk amounts?”]When you are logged in and you add products to the shopping cart, you have the ability to send an offer request to us using the shopping cart. You just need to add the products and quantities you are interested in.[/woodmart_accordion_item][woodmart_accordion_item title=”How to contact customer service?”]If you have question regarding our online store (ordering, account questions, technical questions), please contact info@viangeplus.com[/woodmart_accordion_item][/woodmart_accordion][/vc_column][vc_column css=”.vc_custom_1496927688909{padding-top: 20px !important;padding-right: 50px !important;padding-bottom: 10px !important;padding-left: 50px !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” title=”CONTACT VIANGE PLUS” woodmart_css_id=”630cc0e6386d6″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MzBjYzBlNjM4NmQ2Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGl0bGUiLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==” woodmart_empty_space=””]